Privacy Policy

Effective Date: May 2, 2026

CountAble (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

1. Information We Collect

We may collect the following types of information:

Account Information

• Email address
• Authentication data
• User preferences

User-Generated Data

• Workout plans and activity data
• Goals and tracking information
• Coaching inputs and interactions

Device & Usage Information

• App usage data
• Device type and operating system
• Log and diagnostic data

Communication Data (if enabled)

• Phone number
• SMS preferences and consent status
• Message logs related to accountability features

2. How We Use Your Information

We use your information to:

• Provide and operate the app
• Deliver accountability and coaching features
• Improve product functionality and user experience
• Communicate with you (including SMS, if enabled)
• Ensure security and prevent abuse

3. SMS Communications

If you opt in to SMS features:

• You consent to receive messages related to your activity and accountability features
• Message frequency may vary
• Standard message and data rates may apply
• You can opt out at any time by following provided instructions

See our SMS Program page for full details, including opt-in, opt-out (STOP), and help (HELP) instructions.

4. Data Sharing

We do not sell your personal data.

We may share information with:

• Service providers (hosting, messaging, analytics)
• Legal authorities if required by law
• Third parties as necessary to operate the app

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

5. Data Retention

We retain your data only as long as necessary to provide services and comply with legal obligations.

Upon account deletion:

• Your personal data is permanently deleted from active systems
• Some anonymized or aggregated data may be retained for operational purposes

6. Data Security

We implement reasonable technical and organizational safeguards to protect your data.

However, no system is completely secure.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your data
• Request correction
• Request deletion

You may delete your account at any time within the app.

8. Children’s Privacy

This app is not intended for individuals under 13 (or applicable minimum age in your region).

9. Changes to This Policy

We may update this policy from time to time. Continued use of the app constitutes acceptance of the updated policy.

10. Contact

For questions, contact: [email protected]